FREQUENTLY ASKED QUESTIONS
Visit our website, select the movie and screen, choose your seat type and preferred seats from the seating layout, proceed to checkout, complete payment, and receive your e-ticket with QR code via email.
Once payment is successful, your e-ticket PDF with unique QR codes will be sent to your registered email address.
Please allow a few minutes for delivery.
First, check your Spam / Promotions folder.
If you still haven’t received the ticket, please DM us on Instagram or contact us via WhatsApp/email with your booking details.
You must show the QR code from your e-ticket PDF (either on your phone or printed).
Each seat has a unique QR code that will be scanned at the entrance.
No. Tickets once booked are non-refundable and non-cancellable, unless the show is canceled or rescheduled by the cinema.
No. Tickets once booked are non-refundable and non-cancellable, unless the show is canceled or rescheduled by the cinema.
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